HUMAN CAPITAL DEVELOPMENT AND PERFORMANCE OF BANKS IN NIGERIA (A STUDY OF GUARANTEED TRUST BANK NIGERIA PLC
Abstract
This study examines effect of Human Capital development on the performance of banks in Nigeria using GTB as a case study. The ordinary least square analysis was adopted in analyzing the data gotten from GTB annual report of 2016. From the analysis it was seen that human capital has a positive and no significant relationship with the performance of banks in Nigeria. The positive impacts conform to appriori expectation while the insignificancy portrays negative effect of under-utilization of workers or employees in an organization or when the employee is not properly placed and this often happen in the banking sector. Most times banks prefer to employ First School Leaving Certificate or Ordinary National Diploma (OND) in their daily transaction because of the remuneration employing a higher degree holder which in the long run will affect the performance of the bank. Secondly, human capital growth has a negative and no significant relationship with the Performance of banks in Nigeria. The negative impacts does not conform to appriori expectation this also is being reflected in the insignificancy of the variable; human capital training has a positive and no significant relationship with the Performance of banks in Nigeria. The positive effect conforms to appriori expectation and no significant impacts did not conform to appriori expectation The study therefore recommended that Since human capital has a positive and no significant relationship with the performance of banks, this means that workers are being underutilized or not properly placed in the organization, in any case banks should have an avenue of placing their staff properly and assessing their performances often.
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